Skip to content

Pest Control Reviews

Serving Charlotte | Raleigh – Durham | Greensboro

There are three great reasons to choose Bug Out!

  1. Best-trained, certified technicians in the industry.
  2. Reliable, guaranteed results.
  3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Lynda Ferrell
2 weeks ago
Bug Out was my pest control for years and years, like probably 30+ years, including the time it was owned by Smith Pest Control.
I chose to switch to a DIFFERENT exterminator from Bug Out, because I guess the sales guy pulled me in by saying they use only environmentally friendly products, blah, blah, blah.
After almost a year of the new service I am seeing medium-sized cock roaches now and then after seeing virtually NONE over the years I had Smith (which was bought out by Bug Out).
I regret my decision and am considering switching back to Bug Out. After trying 11! different phone numbers for Bug Out online with English on the page NOT ONE of all those numbers answers in English. I randomly pressed "uno" trying to get thru, then "dos" and "tres" all the way to "cinco." But nothing in English, ONLY SPANISH! I don't speak Spanish, so if Bug Out sees this, please email me the correct number!!! Thank you!
read more
Understatementman Avatar
Understatementman
2 weeks ago
I experienced excellent service with the person who came out to treat my home, David Wills. He went above and beyond in being thorough and professional, and has expert knowledge of regional pest control. On top of all this he is sincerely friendly, helpful, and puts his heart into his work. He is a class act. I will absolutely have him come out again.
read more
Understatementman Avatar
Understatementman
2 weeks ago
I experienced excellent service with the person who came out to treat my home, David Wills. He went above and beyond in being thorough and professional, and has expert knowledge of regional pest control. On top of all this he is sincerely friendly, helpful, and puts his heart into his work. He is a class act. I will absolutely have him come out again.
read more
Understatementman Avatar
Understatementman
2 weeks ago
I experienced excellent service with the person who came out to treat my home, David Wills. He went above and beyond in being thorough and professional, and has expert knowledge of regional pest control. On top of all this he is sincerely friendly, helpful, and puts his heart into his work. He is a class act. I will absolutely have him come out again.
read more
Cheryl B. Avatar
Cheryl B.
3 weeks ago
Zach was attentive and he went above and beyond. I really appreciate the time and effort he gives to help keep the bugs out !!😄😄
read more
Virgie R. Avatar
Virgie R.
3 weeks ago
Barry has been serving us for a few years. He's always prompt and does an excellent job. We're very pleased with Bug Out and Barry. Thanks for doing an outstanding job.
read more
Jan S. Avatar
Jan S.
3 weeks ago
Tom has always done a great job spraying my lawn when he comes out.
read more
Jennifer T. Avatar
Jennifer T.
3 weeks ago
The five stars is for my technician! He is great and the reason why I don't quit the service. The rest of the company is difficult to get in touch with.
read more
Jennifer T. Avatar
Jennifer T.
3 weeks ago
The five stars is for my technician! He is great and the reason why I don't quit the service. The rest of the company is difficult to get in touch with.
read more
Jennifer T. Avatar
Jennifer T.
3 weeks ago
The five stars is for my technician! He is great and the reason why I don't quit the service. The rest of the company is difficult to get in touch with.
read more
Jennifer T. Avatar
Jennifer T.
3 weeks ago
The five stars is for my technician! He is great and the reason why I don't quit the service. The rest of the company is difficult to get in touch with.
read more
Lacy A. Avatar
Lacy A.
3 weeks ago
read more
Adyson L. Avatar
Adyson L.
3 weeks ago
My technician is a gentleman named Roy. In the past, I’ve had many technicians, but I have never had someone so professional that takes such pride in his job! It goes without saying, but in the over a year that he has been my technician we’ve had no bugs. He’s thorough, he checks in with me to see if I need anything and he just does ann all around fantastic job.As long as he’s with Buggout, I’m with Buggout!
read more
Donetta K. Avatar
Donetta K.
3 weeks ago
Barry always does a great job addressing all of my pest control issues.
read more
Dawn j. Avatar
Dawn j.
3 weeks ago
Our technician Zach is really nice & professional. He’s like a family member at this point. The company has been very easy to do business with for the last 4+ years.
read more
Julie B. Avatar
Julie B.
3 weeks ago
Bug Out Technician, Jeremy Duham, does an awesome job!
read more
Harold P. Avatar
Harold P.
3 weeks ago
read more
Laura K. Avatar
Laura K.
4 weeks ago
Our technician was friendly & professional!! Gave great feedback, was kind to our shop dog and prompted me to look into home pricing ... thank you David Williams!!
read more
Carolyn C. Avatar
Carolyn C.
4 weeks ago
David is an absolute pleasure to work with.He is 100% customer Service focused.He went above and beyond to make sure all our needs were taken care of and explained everything thoroughly and made sure we were completely satisfied before he left.He is an exemplary employee representing your company.
read more
Hannah C. Avatar
Hannah C.
4 weeks ago
We’ve had pest control services at our workplace, and the technician David has shown incredible dedication and professionalism every time. Insect issues are handled thoroughly and efficiently, with a polite and respectful approach that makes the process easy for everyone on site. Excellent service and highly recommended! We love David and his good personality.
read more
Hannah C. Avatar
Hannah C.
4 weeks ago
We’ve had pest control services at our workplace, and the technician David has shown incredible dedication and professionalism every time. Insect issues are handled thoroughly and efficiently, with a polite and respectful approach that makes the process easy for everyone on site. Excellent service and highly recommended! We love David and his good personality.
read more
Laura K. Avatar
Laura K.
4 weeks ago
Our technician was friendly & professional!! Gave great feedback, was kind to our shop dog and prompted me to look into home pricing ... thank you David Williams!!
read more
Laura K. Avatar
Laura K.
4 weeks ago
Our technician was friendly & professional!! Gave great feedback, was kind to our shop dog and prompted me to look into home pricing ... thank you David Williams!!
read more
Carolyn C. Avatar
Carolyn C.
4 weeks ago
David is an absolute pleasure to work with.He is 100% customer Service focused.He went above and beyond to make sure all our needs were taken care of and explained everything thoroughly and made sure we were completely satisfied before he left.He is an exemplary employee representing your company.
read more
Carolyn C. Avatar
Carolyn C.
4 weeks ago
David is an absolute pleasure to work with.He is 100% customer Service focused.He went above and beyond to make sure all our needs were taken care of and explained everything thoroughly and made sure we were completely satisfied before he left.He is an exemplary employee representing your company.
read more
Hannah C. Avatar
Hannah C.
4 weeks ago
We’ve had pest control services at our workplace, and the technician David has shown incredible dedication and professionalism every time. Insect issues are handled thoroughly and efficiently, with a polite and respectful approach that makes the process easy for everyone on site. Excellent service and highly recommended! We love David and his good personality.
read more
Betty L. Avatar
Betty L.
4 weeks ago
David was communicative, polite and clearly presented the plan for my initial treatment today. His positive presentation and fast but thorough work is appreciated. If today’s experience is an example of what I can expect in the future, I made the right choice.
read more
Betty L. Avatar
Betty L.
4 weeks ago
David was communicative, polite and clearly presented the plan for my initial treatment today. His positive presentation and fast but thorough work is appreciated. If today’s experience is an example of what I can expect in the future, I made the right choice.
read more
Betty L. Avatar
Betty L.
4 weeks ago
David was communicative, polite and clearly presented the plan for my initial treatment today. His positive presentation and fast but thorough work is appreciated. If today’s experience is an example of what I can expect in the future, I made the right choice.
read more
Publicboxjoa P. Avatar
Publicboxjoa P.
4 weeks ago
Mike was very thorough and one places Prior technicians did not. He found a dead mouse stuck to a glue board. Very happy with this level of detail and Customer Service.
read more
  • 1
  • 2
  • 128
  • >
Bug Out Logo

Need Pest Control Service?